Privacy Policy
Last Updated: September 9, 2026
Kate’s Clean Company LLC (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, request an estimate, book a cleaning service, communicate with us, or otherwise use our services.
Information We Collect
We may collect personal information that you voluntarily provide to us, including:
• Name
• Phone number
• Email address
• Service address and ZIP code
• Information about your home or property
• Type of cleaning or other services requested
• Details submitted through our estimate or contact forms
• Information you provide through text messages, phone calls, email, or other communications
We may also automatically collect limited technical information when you visit our website, such as your IP address, browser type, device information, pages visited, and website usage information through cookies, analytics tools, or similar technologies.
How We Use Your Information
We may use the information we collect to:
• Respond to questions and estimate requests
• Prepare personalized cleaning estimates
• Schedule, confirm, and provide cleaning services
• Communicate with you regarding appointments, pricing, payments, service updates, or changes
• Provide customer support
• Improve our website, services, and customer experience
• Maintain the security of our website and prevent fraud or misuse
• Comply with applicable legal and regulatory requirements
Text Messages and Phone Communications
If you provide your phone number, we may call or text you regarding your estimate request, appointment, scheduling, cleaning service, payment, or other service-related matters.
Message and data rates may apply depending on your mobile carrier.
We do not sell your phone number or share your SMS consent with third parties for their own marketing or promotional purposes.
Sharing of Personal Information
We do not sell your personal information.
We may share information with trusted service providers when reasonably necessary to operate our business and provide services to you. This may include companies that help us operate our website, manage scheduling or customer communications, process payments, provide analytics, or perform other business functions.
These service providers may access personal information only as necessary to perform services on our behalf or as otherwise permitted by law.
We may also disclose information when required by law, legal process, or when reasonably necessary to protect our rights, customers, employees, or business.
Cookies and Analytics
Our website may use cookies and similar technologies to operate properly, understand how visitors use our website, measure website performance, and improve the customer experience.
You may be able to limit or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.
Data Security
We take reasonable administrative and technical measures to protect personal information provided to us from unauthorized access, loss, misuse, or disclosure.
However, no website, electronic transmission, or method of storing information can be guaranteed to be completely secure.
Data Retention
We may retain personal information for as long as reasonably necessary to provide our services, maintain business and financial records, resolve disputes, comply with legal obligations, and protect our legitimate business interests.
Your Privacy Choices
You may contact us to request access to, correction of, or deletion of personal information you have provided to us, subject to applicable laws, recordkeeping requirements, and other legal exceptions.
You may also ask us to stop sending non-essential communications at any time.
California Privacy Rights
California residents may have additional rights regarding their personal information under applicable California privacy laws.
Depending on the circumstances and applicable law, these rights may include the right to request information about personal information we collect, request correction or deletion of certain personal information, and obtain information about how personal information is used or disclosed.
We will not discriminate against you for exercising applicable privacy rights.
To submit a privacy-related request, please contact us using the information provided below.
Third-Party Websites and Services
Our website may contain links to or integrate with third-party websites, payment providers, scheduling systems, social media platforms, or other services.
We are not responsible for the privacy practices of third parties. Information you provide directly to a third-party service is subject to that service provider’s own privacy policy.
Children’s Privacy
Our website and cleaning services are not directed to children under 13, and we do not knowingly collect personal information directly from children under 13 through our website.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our services, business practices, technologies, or legal requirements.
Any updated version will be posted on this page with a revised “Last Updated” date.
Contact Us
If you have questions about this Privacy Policy, want to exercise an applicable privacy right, or have questions about how your personal information is handled, please contact us:
Kate’s Clean Company LLC
Sacramento & Placer Counties, California
Email: katesteam.pro.clean@gmail.com
Phone: (916) 835-5260
